Conflict resolution/peer mediation is a process in which student peer mediators, often recruited from among interested students and trained by trained school staff, use a step-by-step model to help peers negotiate the resolution of conflicts while respecting each disputant’s needs. The use of peer mediation as a conflict resolution approach has expanded as schools have
Conflict involves antagonistic relations of ideas, interests, and persons. It occurs at different levels, including internal, interpersonal, small groups, large-scale sectors, organizations (such as states), and broad social principles. Furthermore, conflict takes many forms, from sullen silence to verbal debate, from interpersonal violence to organized warfare. Important forms of conflict are tacit rather than open
The Resolving Conflict Creatively Program (RCCP) began in 1985 as a collaborative program between the New York Public Schools and the New York City Chapter of the Educators for Social Responsibility. The professionals affiliated with RCCP believe that violence is one of the chief social ills affecting children and their ability to learn. RCCP has
In a world of finite resources, growing populations, expanding democracy among weak nations, and expanding opportunities for communication across geographic boundaries, disagreements are inevitable. Disagreements might be about the distribution or conservation of resources, about status, power, or differences among various groups within the population, about the history of past interactions, or about a myriad
Conflict resolution, in general, deals with ways of eliminating, terminating, or settling all kinds of conflict. Conflict can be broadly defined as a state of opposition, incompatibility, contradiction, or disharmony of statements, beliefs, goals, interests, or values among or within individual or collective actors, and the observable processes of dealing with these differences. The notion
The Conflict Tactics Scales (CTS) are the most widely used instrument for identifying domestic violence. There are two main versions of the CTS: the CTS2 (Straus, Hamby, Boney-McCoy, and Sugarman 1996) is the version measuring violence against a partner in a dating or marital relationship. The CTS2 has scales to measure victimization and perpetration of
In 1954, Muzafer Sherif, O. J. Harvey, B. Jack White, William R. Hood, and Carolyn W. Sherif undertook a project that allowed them to examine inter and intragroup relationships in a naturalistic setting. This classic field-based experimental study, known as the Robbers Cave Experiment because of its location (Robbers Cave State Park in Oklahoma), involved
Role conflict occurs when employees experience incompatible work demands. It is a widely studied variable in the occupational stress literature, where it is considered to be a stressor. A stressor is any part of the work environment that requires an adaptive response from employees and has the capacity to produce poor health. In addition to
The literature on conflict at work is an extensive body that can be divided into two research streams. Some studies focus on the effective management of conflict, whereas others emphasize the emergence of conflict at work. The latter group of studies is pertinent to our understanding of the concept of conflict at work, its antecedents
Conflict in organizations has received considerable attention in the business, psychology, and communication literatures. Nevertheless, a concise definition of conflict is lacking across studies and disciplines. In fact, researchers often provide definitions that differ from one study to another or fail to define conflict as it is measured in their studies. There is some agreement