For most people in work organizations, the organization as a whole is a relatively abstract entity. Their day-to-day work experience is shaped far more by the work group, team, department, or work unit than by the organization as a whole. The work group is their direct social environment at work and the most important social influence
Why do groups form and how do groups develop? In this entry, different perspectives on group development are examined. There are a number of reasons that people join groups. William Schutz theorized humans seek out groups in an effort to fulfill one or more of the following fundamental needs: (1) need for inclusion—desire for affiliation,
A group is defined as a social aggregate of two or more people that involves mutual awareness, interaction, and interdependence of its members. The characteristics of the group shape the beliefs and behaviors of its members. In this entry, two categories of group characteristics are examined, namely (1) characteristics of the group and (2) characteristics
A reference group is any group that people use as a point of comparison to form their own attitudes, values, beliefs, and behaviors. For example, new college students may use older (and presumably wiser) college students as a reference group to form their attitudes about politics, what clothes to wear, how much alcohol to drink
In trying to understand what makes work groups and teams effective, an important question for theory and practice is what keeps a group together, or what leads the members of a group to stay committed to the group? The term group cohesiveness (or cohesion) was coined by Leon Festinger and colleagues to refer to the
The need for broad representation and a wide range of expertise often necessitates the use of groups to make important decisions. Indeed, group decision making is evident in product development teams, corporate boards, juries, and emergency medical teams. Group decision making involves the process of reaching agreement on a given set of alternatives among multiple
Group decision-making techniques are strategies for structuring group members’ interactions to enhance the quality of a collective decision. It is a set of rules or procedures that specify the process members should follow when contributing to a decision pertaining to their group. An effective group decision is characterized by a full use of members’ resources
Group development refers to the process by which members of newly formed work teams learn about their teammates, establish their roles and responsibilities, and acquire the task work and teamwork capabilities required to coordinate their effort to perform effectively as a team. Work group development pertains to the team as a whole (i.e., all members
Group Cohesion Definition Group cohesion is a social process that characterizes groups whose members interact with each other and refers to the forces that push group members closer together. A lot of work these days is accomplished in groups. Most people have had both good and bad experiences from participating in such group work. One
In everyday life, many decisions are made by groups. Some of these group decisions are relatively inconsequential; however, others serve highly critical functions, such as those made by juries, medical teams, political committees, and safety advisory boards. Therefore, much research has been carried out on the determinants and dynamics of group decision making. The scholarly