Organizations seeking to promote productivity, better service, fewer errors, and improved safety as well as remain competitive in changing environments are turning to work teams and groups. Work groups have become a preferred performance improvement intervention in the last decade. So now we have a plethora of theories, methodologies, tools, and strategies to understand and
Focus groups are one of the fundamental qualitative data-collection tools used in industrial and organizational psychology. According to R. A. Krueger (1994), a focus group is a carefully planned discussion that is designed to obtain perceptions about a defined area of interest in a permissive and nonthreatening environment. It can be used to explore a multitude
Self-help groups consist of individuals who share the same problem or concern. Group members provide emotional support to one another, learn ways to cope, discover strategies for improving their condition, and help others while helping themselves. Self-help groups, also referred to as support groups or mutual help groups, are cost-free, voluntary groups that have no
Group Definition There is no consensus among social psychologists on the defining characteristics of a group. Nearly all definitions, however, emphasize that a group is not a mere aggregation of individuals. Rather, two or more individuals become a group to the extent that they are bonded together in some way, which generally means that they