Technical

Technical Support Specialist Career

Technical support specialists investigate and resolve problems in computer functioning. They listen to customer complaints, walk customers through possible solutions, and write technical reports based on their work. Technical support specialists have different duties depending on whom they assist and what they fix. Regardless of specialty, all technical support specialists must be very knowledgeable about

Technical Writer and Editor Career

Technical writers, sometimes called technical communicators, express technical and scientific ideas in easy-to-understand language. Technical editors revise written text to correct any errors and make it read smoothly and clearly. They also may coordinate the activities of technical writers, technical illustrators, and other staff in preparing material for publication and oversee the document development and

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