Citizenship

Organizational Citizenship Behavior

Organizational citizenship behavior (OCB) is an action taken by an individual that is discretionary and not formally recognized or rewarded by an organization but in total promotes the organization’s effective functioning. Simply put, it is behavior that goes above and beyond the requirements of the job yet is not necessarily compensated by the traditional organizational

Organizational Citizenship Behavior

Although the origin of what is called organizational citizenship behavior, contextual performance, or prosocial organizational behavior can be traced back to classic management and organizational science treatises, serious theoretical and empirical research in the area did not begin until the late 1970s. Researchers Dennis Organ, Walter Borman, Stephen Motowidlo, Phillip Podsakoff, and Scott MacKenzie have