Organizational conflict is a frequent occurrence in most work settings. Whether rooted in interactions with co-workers, supervisors, or customers, conflict is an inevitable part of task and relational communication. Conflict refers to incompatibilities or perceptions of diametrically opposed goals and values that occur in the process of organizing. It includes disagreements about ideas, negotiations to
Conflicts are endemic to the known social world and can be defined straightforwardly as struggles between opposing interests and outlooks. How the media report and represent conflicts have been questions throughout the history of media and communications research. From early studies of propaganda in World War I to the latest research into the media’s role
Two general types of incidence surveys exist: the Conflict Tactics Scale (CTS) and the Crime Victim Surveys (CVS). The former requires people to indicate what actions they have taken to resolve family conflicts; the latter requires people to indicate by what crimes they have been victimized. The CVS find the rates of reporting wife assault
In 1954, Muzafer Sherif, O. J. Harvey, B. Jack White, William R. Hood, and Carolyn W. Sherif undertook a project that allowed them to examine inter and intragroup relationships in a naturalistic setting. This classic field-based experimental study, known as the Robbers Cave Experiment because of its location (Robbers Cave State Park in Oklahoma), involved
Work-family conflict refers to a situation where the demands and responsibilities from work roles and family roles are mutually incompatible in some respect. In other words, participation in the work role is made more difficult by virtue of participation in the family role, and participation in the family role is made more difficult by virtue
Numerous sources of perceived incompatibility can trigger interpersonal conflict. Sometimes one person’s goal clashes with another’s. Other times parties disagree about the means to achieve a common goal, or they mistakenly perceive incompatibility due to miscommunication or lack of communication. Conflicts often emerge when behavior violates expectations or runs contrary to social or relational rules.
Competent intercultural conflict management depends on many factors. One of the key factors is to increase our awareness and knowledge concerning diverse conflict styles and facework issues. Intercultural conflict can be defined as any implicit or explicit antagonistic struggle between persons of different cultures due, in part, to cultural or ethnic group membership differences. Beyond
Although present since the nineteenth century, particularly in Marxist thinking (more specifically in Engels’s work), interest in family conflict within the sociology of family only really developed as a theme during the 1960s and 1970s. In the 1950s the dominant functionalist perspective tended to analyze the family in terms of internal equilibrium and its complementarity
Conflict is pervasive and has been examined extensively in various relationships and communication contexts (Hocker & Wilmot 1991; Putnam & Poole 1987). Communication scholars, however, have only recently begun to investigate this phenomenon from a lifespan perspective, suggesting that communication among people at different ages deserves special attention. Nussbaum (1989) argued that people of different
Conflict theories have their roots in radical political movements such as Marxism and anarchism. Since the 1960s, they have also been influenced by the feminist and anti-racist movements as well as post-structuralism and anti-imperialist theories. Conflict theorists argue that the roots of modern crime problems are linked with those of modern capitalist economies. Capitalist societies