Emotional communication is central to many jobs. Stockbrokers express aggression, nurses communicate care, and emotions such as shame, pride, and fear are central in organizational evaluation. Nonetheless, organization studies have traditionally written out emotion, treating it as a private issue, a barrier to effectiveness, or something that should be controlled. Early research suggested that organizations
Human emotionality is an ongoing stream that pervades every aspect of social life, talk, conversation, and discourse. Emotions are appraisals of situations; they have somatic bodily characteristics and their expressions can take nonverbal forms (facial, vocal, posture). Theoretical approaches to the emotional dimensions of discourse are found within three traditions of research: psychology of emotions
Emotion is an integral part of human functioning and can enhance or hinder individual and team performance. This entry defines emotion and then provides an overview of theories and models that have been used to explain and describe the relationship between emotion and performance. These include multidimensional anxiety theory (MAT), the individual zones of optimal
Emotion is a core part of human experience and, as such, plays a central role in numerous aspects of human communication. Contemporary communication research examines how emotion influences various communication processes and outcomes, how different aspects of communication influence diverse emotional states, and the multiple ways in which emotional states are expressed during the course
Emotion is an integral part of human functioning and can enhance or hinder individual and team performance. This entry defines emotion and then provides an overview of theories and models that have been used to explain and describe the relationship between emotion and performance. These include multidimensional anxiety theory (MAT), the individual zones of optimal
It seems that people can be wrong about or unaware of many things, but at least they can be sure about their own emotions. Yet, psychologists challenge even that certainty and point out that one’s emotional life can be a mystery, even to oneself. The idea of nonconscious emotion proposes in its strongest form that
This article explores the relationship between emotion regulation and physiological responses within the context of health psychology. Beginning with an introduction that defines emotion regulation and underscores its pivotal role in health, the article navigates through three distinct sections. The first section elucidates key emotion regulation strategies such as cognitive reappraisal, suppression, and expressive suppression